Unified Communications
UCaaS sales, service and support for Germantown businesses.

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The Problem

Legacy phone systems and piecemeal communication tools slow your business down. They’re costly to maintain, hard to scale, and don’t support today’s mobile, remote, and fast-paced work environments. Larger providers may offer technology, but often without the personalized support your business needs.

• Is Your Phone System Putting Your Business on Hold?

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The Solution

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Why Smart Life

Technology matters—but service makes the difference. With Smart Life, you gain a trusted local partner who knows your business, provides responsive support, and ensures your communication system grows with you.

• Local Support Advantage

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Making the move to UCaaS

Making the move to UCaaS doesn’t have to be complicated. At Smart Life, we guide you step-by-step—from confirming service availability at your location to setting up numbers, accounts, and users—ensuring your business transitions smoothly. Our proven process covers site prequalification, service ordering, and full account configuration so your team is ready to communicate reliably from day one.

1. Site Prequalification
   • Address Check: We'll check your business address for postal accuracy, E911 availability, and whether or not it is billable.
     • Street Address:
     • Suite/Bldg:
     • City:
     • State:
     • Zip Code:
   • Numbers Check: We perform a check of your phone numbers to verify service availability, inventory, and number portability.
     • Site NPANXX: At least the first six digits of a phone number local to the site.
     • Estimated # Quantity: Estimate of new and existing phone numbers needed at this site.
   • Test the Network: We will test your network before installation.
     • Voice quality is the key to success with VoIP.
     • Run a network test with our soft client: Windows Download
2. Ordering Service
   • We provide you with pricing, generate a quote and create your new account once you've reviewed everything and are satisfied with what you see.
     • We will process your information and generate a quote.
     • We'll send the quote to your email address via DocuSign.
     • Once you review the quote, digitally sign it to confirm services and pricing.
3. Configuring Account
   • Finally, we build out your new account and get it configured for handling your business calls and insure billing and other information is properly in place.
     • Create Locations
     • Order New Numbers & Transfer Existing Phone Numbers
     • Create & Activate Users
     • Order Hardware
     • Create Resources & Utilities
     • Create Auto Attendants and Hunt Groups
     • Assign Hardware to Users

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Elevate UCaaS from Smart Life — Videos

• Elevate Overview
  • Desktop App
  • Mobile App
  • Online Meetings
  • Contact Center
• Elevate Tutorials
  • Managing Locations
  • Managing Users
  • Ordering Numbers
  • Ordering Hardware
  • Managing Hunt Groups
  • Managing Webfax
  • Managing Conference Bridges
  • Managing Resource Accounts
  • Managing Fax Resources
  • Managing Paging Groups
  • Managing Pickup Groups
  • Managing Call Recording
  • Managing Auto Attendants
  • Call Recording
  • Integrations - Microsoft Dynamics 365 Integration
  • Integrations - Zendesk Integration
  • Integrations - Salesforce Integration
  • How to use Online Meetings
  • How to use ShareSync
  • How to Chat
  • How to Make a Call
• Elevate Hardware
  • Cisco SPA 303 & 504
  • Cisco SPA 525g2
  • Polycom VVX 150
  • Polycom VVX 201
  • Polycom VVX 250
  • Polycom VVX 310
  • Polycom VVX 350
  • Polycom VVX 410
  • Polycom VVX 450
  • Polycom VVX 500 & 501
  • Polycom VVX 600 & 601
  • Yealink T40G
  • Yealink T42G
  • Yealink T42S
  • Yealink T46G
  • Yealink T46S
  • Yealink T48G
  • Yealink T48S
  • Yealink T53W
  • Yealink T54W
  • Yealink T57W
  • Yealink W60P

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